TALLAHASSEE, Florida – Florida Lottery game winners will have to wait to claim prizes over $600 in person because the Florida Lottery announced that it will close its offices on Monday, March 23 until further notice.
“To help protect employees and players during the Coronavirus Disease 2019 (COVID-19) outbreak, Florida Lottery today announced that its Headquarters and all district offices will be closed to the public beginning Monday, March 23 until further notice. Currently, offices remain open to employees,” the Florida Lottery stated in a release.
“The Department is actively monitoring COVID-19 and taking every precaution to help keep employees, retailers and players as safe as possible. Health and safety are the agency’s top priorities and every effort is being made to ensure the Lottery may continue providing exceptional customer service to players and the public during this time.”
“Lottery offices will remain open to employees during this time,” the Florida Lottery added.
“All Lottery Draw game drawings are being conducted as scheduled, and winner claims and prize payments will continue to be processed via mail.”
For information on how to claim a Lottery prize during this office closure, visit www.flalottery.com.