FPL To Reduce Bill In Response To Coronavirus

JUNO BEACH, Florida – Florida Power & Light Company announced on Monday its plan to significantly lower bills for the second time this year and fast-track savings to customers amid the ongoing coronavirus (COVID-19) pandemic.

Subject to Florida Public Service Commission approval, beginning May 1, FPL plans to issue a one-time decrease of nearly 25% for the typical residential customer bill as a result of lower fuel costs.

In Florida, FPL and other electric providers traditionally refund any fuel savings to customers over many months.

However, given the abrupt financial challenges facing many customers due to COVID-19, FPL will instead request permission to give customers the total annual savings in a single month’s bill.

For example, FPL’s typical 1,000-kWh Residential Customer Bill will see a decrease from $96.04 to around $74.

Business customers will also see a significant one-time decrease in May, which will vary by rate class.

“Everyone at FPL understands how critical it is to continue to provide reliable electricity and to keep as much money as possible in our customers’ pockets,” said FPL President and CEO Eric Silagy.

“Traditionally, our regulators expect these types of savings to be spread out over the balance of the year. However, challenging times call for exceptional measures. I believe this one-time bill decrease is the most effective way to infuse customers with much-needed money as we all navigate through this difficult and unsettling time together.”

Before this proposed decrease, FPL’s typical bill was about 30% lower than the U.S. average.

FPL’s typical monthly residential customer bill is already among the lowest in the state and nation and decreased nearly 4% in January, primarily due to lower fuel costs as a result of low natural gas prices.

For customers experiencing hardship as a result of COVID-19, FPL has resources available at FPL.com/Help, or the company can connect customers with resources available from federal, state and local authorities.

To further assist customers, FPL is also implementing the same policies that it does during crises and has suspended electrical disconnections, is providing payment extensions and is waiving late payment fees for customers in a hardship situation.

All of these policies will remain in effect while Florida is under a state of emergency.