The move will take place June 27 and 28, 2013. The new office will be located at 420-A North Wickham Road in Melbourne and will open on July 1, 2013.
For the past few years, DOR has been reducing its square footage usage, moved or consolidated some offices, and negotiated lower rental rates as private leases for its offices expire. Since 2008, DOR has reduced its square footage usage by 14% across Florida.
One of DOR’s strategies for improving child support customer service is the implementation of a new walk-in service delivery model based on an open floor plan with a walk-up counter, similar to a bank lobby or tax collector’s office.